Rostering and timesheets for cleaning businesses.
Cleaners work early, late and often alone, at sites you rarely see. Crewline puts the roster, the site’s checklist and the clock on their phone, and turns their hours into timesheets with the award loadings you’ve checked.
Sound familiar?
Running cleaning crews without the ring-around.
BeforeA cleaner calls in sick at 5 am and you’re texting around to cover the site.
With CrewlineMake it an open shift. Your team sees it in the app, asks to take it, and you approve one person.
BeforeYou can’t be at every site after hours, so you don’t know who actually turned up.
With CrewlineEvery clock-in is checked against the site’s zone, and the live board shows who’s on site, late or finished.
BeforeClients want proof the job was done, and a paper sheet doesn’t cut it.
With CrewlineCleaners tick the site’s checklist, add photos and get the client’s signature at clock-out.
Features
How Crewline works for cleaning crews.
Rosters by site or by cleaner
Plan the week across offices, schools and strata buildings, repeat regular cleans weekly or copy a whole week, then publish.
Access notes on the clock screen
Keep key safe, alarm and parking notes on the site. Cleaners see them on their phone when they arrive.
Checklists that come with the shift
Start from the office clean or bathroom check template and edit it per site. Unfinished checklists are flagged on the timesheet.
Client sign-off at clock-out
Turn on sign-off for a site and the client signs on the cleaner’s phone. Shifts finished without a signature are flagged.
Notes that reach the next shift
A clock-out note like “out of hand towels on level 2” can go straight to the site chat, where the next cleaner will see it.
Clock in from the basement
No signal in the car park or plant room? Clock-ins and ticks save on the phone and sync when signal returns.
Checklists
Starter checklists, ready to edit.
Load a template onto any site, change it to suit, and keep up to 40 items. Staff tick items on their phone during the shift.
Office clean
- Empty bins and replace liners
- Wipe desks and high-touch surfaces
- Clean and restock kitchen
- Clean and restock bathrooms
- Vacuum and mop floors
- Lock up and set alarm
Bathroom check
- Toilets and urinals cleaned
- Basins and mirrors cleaned
- Soap, paper and towels restocked
- Floor mopped
Pay and awards
The Cleaning Services Award, as a starting template.
Cleaning businesses start with pay rules based on the Cleaning Services Award 2020 [MA000022], including the 15% part-time and 25% casual loadings. Crewline applies them to every timesheet, alongside each site’s state public holidays.
Check the rates against the current pay guide, then confirm them. Until you do, pay shows as an estimate. Allowances and other award conditions aren’t calculated, so add those in your payroll system.
| Hours worked | Full-time | Part-time | Casual |
|---|---|---|---|
| Ordinary | 100% | 115% | 125% |
| Early/late shift | 115% | 130% | 140% |
| Overnight shift | 130% | 130% | 155% |
| Saturday | 150% | 165% | 175% |
| Sunday | 200% | 215% | 225% |
| Public holiday | 250% | 265% | 275% |
| Overtime (first hours) | 150% | 150% | 175% |
| Overtime (after) | 200% | 200% | 225% |
Early or late shifts start before 06:00 or finish after 18:00. Overtime starts after 7.6 hours a day or 38 a week, with the first 2 hours at the first overtime rate. Every rate can be edited.
FAQ
Cleaning questions, answered.
More on clock-in privacy, payroll export and pricing in the main FAQ.
Does Crewline include the Cleaning Services Award?
Yes, as a starting template. Cleaning businesses start with rates based on the Cleaning Services Award 2020 [MA000022]: early and late shifts, overnight shifts, weekends, public holidays, overtime, and part-time and casual loadings. Check the rates against the current Fair Work pay guide and confirm them in settings. Until then, pay shows as an estimate.
Can clients sign off a clean?
Yes. Turn on sign-off for a site and, at clock-out, the cleaner hands over their phone so the client can sign and add their name. The signature is kept with the timesheet, and shifts finished without one are flagged for review.
What happens if a cleaner clocks in from the car park?
Each site has a clock-in zone, 150 metres by default for cleaning businesses, which you can change per site. You choose whether clock-ins outside the zone are recorded and flagged for review, or refused.
Other industries
Crewline across other site-based teams.
Security
Guards across sites, day and night, with start-of-shift and patrol checklists.
Landscaping & gardening
Mowing runs and garden rounds across many properties a day.
Construction & trades
Crews moving between job sites, with a daily start checklist.
Events staffing
Casual staff rostered event by event, venue by venue.
Traffic control
Controllers sent to a new work site at short notice.
Facility maintenance
Technicians covering many buildings, often several in a day.
Pest control
Treatment visits across homes and businesses, with client sign-off.
Put your cleaning crews on one roster this week.
Add your sites, invite your team and publish your first week. It’s free while we onboard our founding teams.